Announcement ~ Shipping delays
We are moving. All orders placed from now on will be shipped on the 23-Jan-2019.
We apologise for the inconvenience and offer 15% off on all purchases made until 22-Jan-2019 12:01 pm ACDT (Adelaide time). Please use code JAN15 at checkout.
We offer FREE delivery across Australia, no matter how large or small your order.
Orders are sent via Australia Post Parcel service with 2-7 business days expected delivery time.
Optional upgrade to the Express Post service is available during checkout for AU$5. If your area is covered by the Express Post the delivery is the next business day after dispatch, for remote areas it may take approximately 2-3 business days.
Saturday delivery is available to the inner Adelaide suburbs.
Please refer to the Auspost website to check your eligibility.
A signature on delivery may be required.
Orders may NOT be left if a home is unattended. A notification will be left stating that the order has been taken to the nearest post office. By ordering our products the customer acknowledges that it is his/her responsibility in such case to collect their order from the post office, at their own expense.
We dispatch the same day if your order is placed before 12pm Monday to Friday (public holidays excluded) or next business day if an order is placed after 12pm Adelaide time (ACDT - Australian Central Daylight Time or ACDT - Australian Central Standard Time).
Once your order is dispatched, we will send you an email or SMS with your tracking number, so you can track your parcel on Australia Post website.
We are not responsible for return parcels due to incorrect addresses, refused or unclaimed shipments.
Parcels returned by Australia Post for any reason will incur a returned charge fee of AU$20 and a handling and resending fee of AU$15.
Shipping to New Zealand is AU$15, delivery time is 3-7 business days.
International Shipping is available to most countries, flat rate AU$15 ( some EU countries - AU$20; Israel - AU$25). Estimated delivery time is 5-10 business days, depending on your location. Signature on delivery may be required.